A surfacing contractor should produce 4 documents before any deposit changes hands. A current Florida license, certificates of general liability and workers compensation insurance, the manufacturer ASTM F1292 test report for the exact system and thickness being installed, and a written scope stating depth in inches, layer build and surface preparation. Installed poured rubber starts at 8 dollars per square foot in South Florida, and bids far under that usually cut depth or prep.
Poured rubber is made on site, so the crew doing the work matters as much as the material going down. The same granule and binder can produce a surface that lasts 15 years or one that lifts at the edges in a single wet season.
Paperwork sorts serious contractors from the rest faster than any conversation does. 3 categories are worth asking for in writing.
Ask for the license number and check it against the Florida Department of Business and Professional Regulation record, then confirm the name on the license matches the name on the contract. Some municipalities also require a local registration.
Insurance means 2 certificates, general liability and workers compensation, issued directly by the insurer and current on the day work starts. An uninsured crew injured on a property becomes the owner problem.
For playground work the manufacturer ASTM F1292 test report is the document that matters. It states the critical height, meaning the fall height below which a life threatening head injury would not be expected to occur, for a specific system at a specific thickness. A report for a different build is not evidence about the one being installed.
Where an accessible route crosses the surface, ask for ASTM F1951 data as well. That standard measures the effort needed to push a wheelchair across a surface and supports compliance with the ADA accessibility guidelines.
Photographs of a fresh pour prove very little, because a bad installation looks fine on day 1. Ask for addresses of jobs finished 3 to 5 years ago and look at the edges, the seams and the transitions, which are where age shows first.

Seamless rubber crumb is used on playgrounds, walkways, pool decks and sports courts because it does several things at once that a hard surface cannot.
The material contains no loose fill to scatter, wash away or be displaced under a swing, and it can be repaired in place rather than replaced in sections.
Service life on a correctly built surface is 10 to 15 years in South Florida, with a topcoat refresh usually due somewhere around year 5 to 7.
Bids for poured surfacing are only comparable when they describe the same build, so the paperwork has to be read before the price is.
A bid that can be compared to another states the square footage, the surface preparation method, the primer, the total finished thickness in inches, the layer build, the granule type and the color. A single price with none of those cannot be compared to anything.
Poured rubber starts at about 8 dollars per square foot installed in this market, and stone carpet about 8 to 14. A bid well below those ranges is normally thinner than specified, poured over unprepared concrete, or both.
Warranties come in 2 parts and they are not the same thing. The manufacturer covers the material, and the installer covers workmanship, which is where delamination, edge lift and open seams sit.
Read the exclusions. Standing water, movement in the underlying slab and damage from cleaning chemicals are the common carve outs. Confirm the warranty term in years and confirm that it is written into the contract rather than promised verbally.
A deposit above 50 percent before material is delivered is a warning sign. So is a contract with no start date, no completion date and no written scope. Any change made mid job should be documented before the work is done.
Once the contractor is settled, 5 decisions shape the finished surface.
Thickness deserves the most attention because it is the hardest thing to verify after the fact. Depth can be checked during the pour with a probe or a core, and that check should happen while the crew is still on site.
Where the surface serves a playground, thickness stops being a preference. It comes from the manufacturer ASTM F1292 test data for the system being installed, matched to the fall height of the tallest equipment in the use zone.