Our warranty
2-Year Workmanship Warranty
Every surface we install in Florida is covered by a 2-year workmanship warranty. If the surface fails because of how we installed it, we come back and fix it at no cost.
What's covered
- Delamination — the surface separating from a properly assessed base
- Seam failures and edge lifting
- Binder failure: crumbling or granule shedding beyond normal initial wear
- Drainage failure caused by installation errors
What's not covered
- Mechanical damage: cuts, gouges, burns, chemical spills
- Damage from base movement we flagged in writing before installation
- Normal cosmetic wear and UV color mellowing
How to claim
Call or text (786) 202-3100 with photos of the issue. We inspect within a week and schedule the repair. The full written warranty terms come with every quote.
Five things we put in writing before you pay us anything
- No money changes hands until you have the contract. No deposit at the estimate; at signing the deposit is 30% — never more.
- You pay the balance after you walk the finished surface barefoot.
- The quote is the invoice. Anything found in the base gets shown to you first — you decide.
- 15 minutes late to your Deck Check without calling first? $100 off the job.
- Nothing gets poured until you approve the color on your own concrete.
Book my free Deck Check